featuring turduckens, deep fried turkeys, live & boiled crawfish, gumbo, boudins & sausage, king cakes, spices, dinners, pralines, gift baskets & more

A Gourmet Cajun Shop Storefront Image: Foods & Gifts

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Gourmet Foods & Gift Baskets

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Frequently Asked Questions (FAQ)


SEARCH For It

Go Shopping:
Go Shopping for Louisiana Cajun & New Orleans Foods & Gifts
Go Shopping for Louisiana Cajun & New Orleans Foods & Gifts
Scroll Through All Our Products
Scroll Through all Our Products
Turduckens & Turducken Rolls
Turduckens Tur-duc-hens Turduckins Tur-Duc-Kens, Turducken Rolls
Cajun Deep Fried Turkeys
Cajun Deep Fried Turkeys & Smoked Turkeys.
Complete Cajun Holiday Dinners
Complete Cajun Holiday Dinners
Cajun Boudin & Smoked Sausage
Pork Sausage, Boudin, Boudin Balls, Andouille Sausage, Shrimp & Crawfish Boudins.
Genuine Louisiana Gumbo
Louisiana Chicken & Sausage and Seafood Gumbo
Giant Jumbo Gulf Shrimp & more
Wild Jumbo Shrimp from the Louisiana Gulf.
Stuffed Chickens & Cornish Hens
Louisiana Stuffed Chickens
Boiled Crawfish, Pies & Tails
Boiled Louisiana Cajun Crawfish (aka Crayfish, Mudbugs, Crawdads) Pies & Tails
Louisiana Gourmet Gift Baskets
Gourmet Food Gift Baskets
Louisiana Gourmet Gift Boxes
Exciting Gourmet Foods & Gifts from New Orleans & Cajun Country.
Wholesale Priced La. Foods & Gifts
Wholesale Priced Foods & Gifts
Live Crawfish & More
Louisiana Live Crawfish
Mardi Gras King Cakes & More
Mardi Gras King Cakes
Mardi Gras Party Time!
New Orleans French Quarter Party Time Stuff
On The Wild Side! -Alligator & Turtle
Alligator & Turtle
Louisiana Creole Etouffee
Louisiana Creole Etouffee
Appetizers & Hors D'Oeuvres
Appetizers & Hors D'Oeuvres
Cajun Pork & Sausage Jambalaya
Cajun Pork & Sausage Jambalaya
Holiday Hams & Pork Tenderloins
Hams & Pork
Bayou Cookware & Accessories
Louisiana Cookware
Pat O'Brien's Hurricane Drink Mixes
Hurricane & Cyclone Drink Mixes from Pat O'Brien's famous New Orleans French Quarter Restaurant
Chips & Dips, Pralines, Snacks
Potato Chips & Dips, Pecan Pralines, Cajun Snacks, Desserts and Jellies
T-Shirts, Aprons, Certificates etc
A Great Selection of New Orleans Tee Shirts Tees and Aprons
Send an Instant Gift Certificate
Louisiana Gift Certificates
Creole Sauces & Marinades
Try these great Cajun Creole Sauces and Marinades etc from New Orleans & Cajun Country
What's For Breakfast?
Have a Louisiana Breakfast with Louisiana-Foods-Gifts/Louisiana-Boiled-Crawfish-Pies-Tails/

Sausage, Boudin, Cane Syrup, Coffee, Beignets & more
What's For Dinner?
Have an Exciting Louisiana Dinner with these great Cajun & New Orleans Food Ideas
Louisiana Side Dishes
Louisiana Cajun Side Dishes
Seasonings Spices & Mustard
Cajun Seasonings, Spices, and Creole Mustard
Cajun Country Dinner Mixes
Cajun Country Dinner Mixes: Zatarains, Tony Chacheres and more
Louisiana Creole Rice Dishes
Louisiana Cajun Creole Rice Dishes
Muffuletta Olive Salad and Pickles
Cajun Spicy Pickles and Peppers from the Heart of Louisiana Cajun Country
Louisiana Hot Pepper Sauce
Louisiana Hot Pepper Sauces with a Cajun Bite
Gourmet Cajun Groceries
Stock up your Pantry with these Gourmet Cajun Groceries
Desserts, Puddings & Cake Mixes
New Orleans Louisiana Bread Pudding, Desserts, Red Velvet Cake Mixes, King Cake Mixes and more
New Orleans Beignet Mixes
New Orleans Beignet Mixes from the French Quarter - Great with our Creole Coffees
Candies, Sweets and Syrups
Louisiana Cajun Candies, Pepper Jellies, Cane Syrups, Praline Sauces and Molasses
New Orleans Creole Coffees
New Orleans Creole Chicory Coffees
Louisiana Cook Books & Recipes
Louisiana Cookbooks, Creole Cooking Magazine Subscriptions, and a Popular Cajun Dictionary
Cajun Music, Zydeco & Mardi Gras
Cajun Music, Zydeco Music & New Orleans Dixieland Jazz
Gumbo Bowls, Mugs & Trays
Gumbo Bowls, Mugs and Trays
Louisiana Party Stuff for Kids
More Louisiana Party Time Stuff for Kids
Christmas Favorite Foods & Gifts
Christmas Favorites
More Food & Gift Ideas
More Louisiana Food & Gift Ideas
Some Super Suppliers
Some Super Cajun Food & Gift Suppliers
Shop New Orleans
Shop New Orleans Louisiana Foods & Gifts
Scroll Through All Our Products
Scroll Through all Our Products

Customer Support:
About Us
Customer Support for A Gourmet Cajun Shop
Our Guarantee
A Gourmet Cajun Shop Foods & Gifts Guarantee
Secure Shopping
Louisiana Gourmet Foods & Gifts Secure Shopping
Shipping Information
Louisiana Gourmet Foods & Gifts Shipping Information
Track Your UPS Shipments
Louisiana Gourmet Foods & Gifts Shipping Information
UPS Transit Time Map
Cajun Gourmet Foods & Gifts Shipment Time in Transit
Frequently Asked Questions
Frequently Asked Questions
Site Map
Louisiana Cajun Foods & Gifts Site Map
Contact Us
Louisiana Cajun Foods & Gifts Contact Us Page

Our Louisiana Links:
Request Our Free Newsletter
Free Newsletter with new items, special offers, recipes and fun facts
Print Our New Brochure
Our New Brochure Showing Some of our Main Products
Send a Greeting Card
Send a Greeting Card with your Gift from Louisiana
Cajun Fun, Facts & Free Stuff
Louisiana Lagniappe Page - Cajun Fun & Facts
Enter our Turducken Sweepstakes
Cajun Foods & Gifts Enter our Turducken Sweepstakes
Mardi Gras & King Cake Story
New Orleans Mardi Gras & King Cake Story
Cajun & Creole Cooking
Cooking in New Orleans & Louisiana Cajun Country
Cooking & Eating Crawfish
Cooking & Eating Cajun Crawfish
Louisiana Cajun Calendar
Louisiana Calendar of Events for Gift Giving
Our Louisiana Kitchen
Our Louisiana Kitchen
Cajun Dictionary
Louisiana Cajun Dictionary
Louisiana Recipes
Tasty Louisiana Cajun Recipes
Turduckens & Turducken Rolls
Turduckens Tur-duc-hens Turduckins Tur-Duc-Kens, Turducken Rolls

Link To Us
Louisiana Cajun Link to Us Page
Resources
Resouces Page
Some of our Recent Newsletters
More Cool Louisiana Foods, Gifts & Bayou Links
A Note to Local Shoppers
A Note to Local Shoppers

SEARCH For It!

    

     
Check below for answers to the most important and commonly asked questions that we receive at A Gourmet Cajun Shop, LLC.

Chances are you’ll find the information that you’re looking for there.

For Quick Help, Just Click to

About Us

Our Satisfaction Guarantee

Ordering:
How Do I Place an Order?
How Do I Remove Products From My Shopping Cart?
Are Online Credit Card Transactions Safe?
How Can I Pay by Credit Card Online?
Can I Order by Phone?

Shipping & Delivery:
What are Your Shipping Charges?
Do You Ship to Other Countries?
How Do I Send an Order to Several Different Addresses?
When Will I Receive my Package?
What if My Package was Damaged During Shipping?
What is Your Return Policy?

Other FAQs:
How Can I Learn More About Your Company?
Where Can I Find Information on your Satisfaction Guarantee?
Do You Work With Corporate Accounts?
Do you Have a Catalog?
Do you Sell Wholesale?
Where Can I Buy Your Products Locally?
How Can I Search Further On Your Website?
Have Another Question?


How Do I Place an Order?
Placing an order is simple. Just browse our website and, when you see products that you'd like to buy, just click the "Add To Basket" button. After you click, you'll be returned to the same page. But if you look on the "Quantity in Basket" line just to the right of the product image, you'll see that your basket is no longer empty. When you've completed your purchases, just find the olive Navigation Bar at the top of the page and click "Checkout" on the right hand side. On the next screen, you may create an account to save time in filling out your address etc. on your next visit, or just place your order without an account. Just click the link you choose. Fill in your shipping and billing information, click the "Continue" button, Your shipping costs will be shown on this screen. Select your shipping and payment methods, click the "Continue" button, enter your credit card information, confirm your order, and submit your order to us. That's all there is. You'll find a number of Help Notes on each checkout page, but if you have any questions along the way, just call us toll-free at 1-866-813-6816 or click

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How Do I Remove Products From My Shopping Cart?
If you change your mind when placing your order, just find the olive Navigation Bar at the top of the page and click "Basket Contents". This will open a page to remove items or edit the quantity of items in your shopping basket. To continue shopping, click "Store Front", "Search" or "Product List" on the Navigation Bar above. And when you've completed your shopping, just click "Checkout".
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What are My Shipping Charges?
The amount you pay is the basic UPS shipping charge rate as displayed at www.ups.com. We don't charge any handling or packaging fees. The UPS rate is mainly dependent on the Class of Service (Next Day Air, 2nd Day Air & Ground), weight of the package and destination. Occasionally, we may use alternate carriers where there are benefits in delivery efficiency and speed. For example, we may ship certain orders by Fedex rather than UPS. There's never an additional charge when we use alternate carriers. We do our very best to ship orders within 24 hrs of receipt. Remember that UPS requires an actual street address, and cannot deliver to Post Office boxes.
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Are Online Credit Card Transactions Safe?
Using your credit card at Cajun-Shop.com is completely safe. We use the best available technology to assure your transactions are secure. In fact, since your credit card transactions are encrypted and never seen by any person, your transactions are actually safer than offline.
Click the following link to learn more about our Safe Shopping Guarantee

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How Can I Pay by Credit Card Online?
We accept Visa, Master Card, American Express and PayPal.
Just enter the credit card information at checkout. You will not be asked for your credit card information until you see your complete bill, including shipping costs and State tax if applicable.

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Can I Order by Phone?
Yes, if you are unable to process your order online, we'll be happy to take your order by phone. Just call us toll-free at 1-866-813-6816, or 1-225-313-6041.
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Do You Ship to Other Countries?
We currently ship throughout the United States including Alaska and Hawaii. At this time, we do not ship to destinations outside the U.S.
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How Do I Send an Order to Several Different Addresses?
When sending gifts to several different people, you can save time by emailing the order to us along with a list of recipients.
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When Will I Receive my Package?
We try our very best to ship our orders within 24 hours of receipt, and we often ship orders on the same day that they are received.
You can check the Time-in-transit for UPS Ground shipments to your shipping destination by visiting our Transit Time Map page

We are not liable for packages that arrive late due to shipping problems arising from "Acts of God" such as earthquakes, floods, storms, hurricanes etc
.
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What if My Package was Damaged During Shipping?
If you receive a shipment which is damaged upon receipt, please contact us. Our shipments are insured, and we'll file a claim for you with the carrier that delivered the shipment. Please retain the package and contents, as the carrier may wish to inspect it.
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What is Your Return Policy?
If you are not completely satisfied with your purchase, just return it in it's original condition within seven days of receipt of your order and we'll gladly refund your purchase price. Boxed items must be returned in their original undamaged shipping box. Shipping costs and insurance are non-refundable. We are not liable for packages that arrive late due to shipping problems arising from "Acts of God" such as storms, floods, earthquakes, hurricanes etc, since UPS and FedEx do not guarantee shipments under these circumstances. Perishable food products such as Turduckens, Fried Turkeys, Gumbos etc. cannot be returned. We are not responsible or liable for deliveries where the customer is not available to receive the order.
All perishable food orders are final. For more information on our carriers' shipping policies, visit www.ups.com and www.fedex.com

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How Can I Learn More About Your Company?
Visit our About Us page to learn more about our company. We've been in business over 25 years, and our website has been in operation since 1999.
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Where Can I Find Information on your Satisfaction Guarantee?
Visit our Satisfaction Guarantee page for information on the various ways that we help provide a secure shopping environment. Our goal is to give customers a secure and enjoyable shopping experience.
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Do You Work With Corporate Accounts?
We're always happy to work with corporate accounts. All the baskets and other items that you see on our website are available for corporate giving. And we'll pleased to insert company materials, logos and promotional products into any of our baskets, making them a part of the design - at no charge to you. We offer corporate discounts on volume orders. Call us at 1-866-813-6816 or e-mail us at
for more information.

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Do you Have a Catalog?
Our business is a 100% Internet business. We do plan to create a printed catalog for people who don't have sufficient computer access time. However, we've been expanding so quickly, and adding so many new products to our website, that our catalog is out of date before we even start to print it. We do have an online general brochure that you may wish to print. Just click Here to visit that page.
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Do you Sell Wholesale?
While we're primarily an Internet retail operation, we do have a growing list of wholesale priced products. And we'll be very happy to discuss discounts for quantity purchases of our products. Just let us know what specific products and quantities you have in mind.
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Where Can I Buy Your Products Locally?
While some of our gourmet Louisiana foods and seasonings do find their way into a few stores in other States, in general these mouth-watering specialties stay right here in Louisiana.
In fact, what we try to do at www.cajun-shop.com is to find the very best Louisiana foods and spices, and make them available to everyone throughout the country.

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How Can I Search Further On Your Website?
Just click our Search For It link, and you'll find two different Search Engines. One searches for products listed on our website, while the other searches throughout all our other pages - recipes, information on our local Louisiana culture, and lots of fun pages.
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Have Another Question?
Call us at 1-866-813-6816 or Click to
and we'll try our very best to answer your questions.

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